FAQ's

What types of skin are Eternal Apothic products good for?

Eternal Apothic was developed and formulated by an aesthetician with over 15 years of experience in the treatment room. Our products are created to support healthy self care and are loved by a wide range of skin types and age groups. We offer a unique collection of universal skin care products that benefit a variety of folks.

Our collection is addresses fundamental needs of the skin while also providing potent active ingredients to produce results. The versatility of our line is the cornerstone of our signature apothecary approach, offering many variations within each of our products to further customize your routine.

For a truly unparalled experience look to our "Create a Ritual" section included on each product page for inspiration! Eternal Apothic products are made fresh. They are formulated, hand blended and poured from small batches to ensure potency and freshness. 

What order should I use the products?

Cleanse skin first; Coco Roro Youth Nectar and Ethereal Glow Micro-Exfoliant are great choices. Secondly, apply a small amount of fully dissolved Super C Skin Crystals in place of a toner. Next, use several pumps of Star Halo Moisture Cloud to hydrate, soothe and prep skin. Last, gently pat several drops of Vert Pur Miracle Oil onto skin for deep moisturization. 

When should I perform my skin care routine?

The steps can be done morning and/or evening. Coco Roro and Ethereal Glow can also serve as weekly treatment masks.

Do I need to use all of the products?

Using our complete skin care line will deliver maximum results, however each product is effective on its own.

Does Eternal Apothic test on animals? Do you offer vegan and/or gluten-free products?

Our products are not tested on animals and are sourced from plant based ingredients. The majority of our products are vegan with the exception of Coco Roro Youth Nectar which contains honey. We source this raw ingredient from local honey produced from the pollen collected from wildflowers. All of our products are gluten free and many of our products are suitable for a vegan and/or gluten-free lifestyle.

Do you use fragrance or colors in your formulas?

No. Our products are made from high-quality raw materials and are formulated with natural and organic ingredients chosen for their skin loving benefits. Some of these ingredients have inherent scents and/or colors, however we do not add colorants or fragrances nor do we use any artificial or synthetic scents or colorants, harsh chemicals or preservatives, nano-materials, phthalates, sulfates, parabens, or petrochemicals in our formulas.

Do you offer wholesale partnerships?

Yes, visit our Stockist page to see where our products are available. If you are interested in selling Eternal Apothic products, we would love to explore a partnership. Please email us at info@eternalapothic.com.

What are your shipping policies/rates?

Orders for in stock items ship with in 2-5 business days. At this time we accept domestic orders. We also happily offer COMPLEMENTARY free shipping via USPS on all domestic orders over $99.

Do you offer returns and refunds?

Due to the hand-crafted artisan nature of our line, returns, exchanges and refunds can not be offered at this time. Hand blended to assure quality, potency and freshness our beauty products are very personal and can not be resold once shipped from our facility. Prior to placing your order, we welcome the opportunity to answer any questions and address any concerns you might have. Please feel free to contact us via email at info@eternalpothic.com or through the Contact Us page.

We also offer samples of various products, when requested, with each purpose. We want you to love your purchase from Eternal Apothic and are excited to share our products with you! 

 

 

Cultivating beauty with intention